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How Tomcat-6 access a remote directory on the network (NetApp)?

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I'm using Tomcat6 on my web application which is running on Windows Server 2003 Standard Edition. I want to access static files (PDF) in the remote directory on the disk server (NetApp) through http address from web browser. I tried to use Windows shortcut, but It didn't work. Seems that Tomcat recognize a shortcut as a common file (.lnk) instead of a soft link. How can I access it properly through http in the IE browser?

I can only access the files if the static files are put in the local disk. I tried to use hard link and junction, but they work only on the local disk (on the same computer). I tried to modify context.xml, but it didn't succeed.
Most of the solution in the internet is a soft link from local disk to local disk.

posted Aug 12, 2013 by Sumit Pokharna

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1 Answer

+1 vote
Best answer

If you have installed Tomcat in the standard way, Tomcat will run as a Service, under a user-id "LocalSystem". In Windows, this special user-id has no access to Windows "network resources" such as network-mapped drives etc..
In order for Tomcat to be able to access such drives, you will need to use a "domain user" to run the Tomcat Service.

answer Aug 12, 2013 by Abhay Kulkarni
Yes, it's under "Local System".
I think you are right. It's because of the "access" problem. That's why all the errors are related to read/write access to the target directory. Thank you for your clues.
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Below is the server information:

Server version: Apache Tomcat/6.0.18
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Server number:
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