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Email Issues at Bugzilla

0 votes
906 views

I have Bugzilla up and running on a Linux Red Hat system and it seems to be working great. I need now to get email working and I am getting the following errors:

An unexpected error occurred. This could be a temporary problem, or some code is behaving incorrectly. If this problem persists, please email this page to paul.rochon@securefact.com with details of what you were doing at the time this message appeared.

http://x.y.z.t/bugzilla/createaccount.cgi?login=ArchiveMXL%40securefact.com&token=1370360161-Tbtp5_RY8109n3xyH-6zF7mf9wjfl9HhjIrlrI1jcV0
There was an error sending mail from 'Bugzilla@securefact.com' to 'ArchiveMXL@securefact.com': error when closing pipe to /usr/lib/sendmail: Temp failure (EX_TEMPFAIL)

Traceback:

 at Bugzilla/Mailer.pm line 174

 Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/Token.pm line 76

 Bugzilla::Token::issue_new_user_account_token(...) called at Bugzilla/User.pm line 2039

 Bugzilla::User::check_and_send_account_creation_confirmation(...) called at /var/www/html/bugzilla/createaccount.cgi line 37

I am trying to use postfix as I was told it is easier to install. If I need to setup sendmail? Is it possible to get some help with the configuration as well.

posted Jun 4, 2013 by anonymous

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2 Answers

+1 vote

I have Figured out how to fix:

 GD: /usr/bin/perl install-module.pl GD
 Chart: /usr/bin/perl install-module.pl Chart::Lines
 Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image
 GDTextUtil: /usr/bin/perl install-module.pl GD::Text
 GDGraph: /usr/bin/perl install-module.pl GD::Graph

I installed sudo yum install gd-devel first then ran the installers. The above 5 are fixed

I have done further research with regards to Net::SMTP::SSL - It seems I have access to RedHat V6 that has Perl:

Installed Packages
Name : perl
Arch : x86_64
Epoch : 4
Version : 5.10.1

Is this what is effecting the install of the Net::SMTP::SSL module?

answer Jun 6, 2013 by anonymous
0 votes

As it seems you have an own mail serve,r the easiest solution could be configuring SMTP directly instead of sendmail or else.

answer Jun 4, 2013 by anonymous
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