VNOC Technical Engineer at IMI Mobile

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Company Name

IMI Mobile

Location

Hyderabad, Telangana, India

Job Type

Permanent

Min Experience

0 Yr

Max Experience

1 Yr

Type of Industry: Telecom, ISP

Area Of Functionality: ITES, BPO, KPO, LPO, Customer Service, Operations

Required Candidate Skills :

Candidate should be B.Tech (CSE/ IT /ECE/ETE).
Candidate should be exposure to work on Database , Networking & Linux.
Monitor, analyse and address reliability and performance issues of servers and network elements.
Manage workflow and service requests through clients calls, emails and ticketing system.
Work with other L2 & L3 support groups internally and external vendors to provide seamless support to customers and uninterrupted services.
Incident and Problem Management along with the SLA Management with in Tivoli Smart Cloud Control Desk.
Sound knowledge on Networking concepts and SQL and basics of Linux.
Knowledge on basic concepts of Telecom Value Added Services.

How to Apply:

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posted Aug 6, 2015 by anonymous

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